Which of the Following Is an Effect of the Advancement

question 68

Multiple Choice

Which of the following is an effect of the advancement of technology on marketing?

• A) Consumers rely less on marketer-supplied information than in the past.
• B) Fragmented markets have assimilated into a few mass markets.
• C) Marketers have increasingly moved toward mass-marketing techniques.
• D) Marketers go through more intermediaries to connect with consumers.
• E) Marketers tend to supply less information to consumers than in the past.

Understand the value of exceeding customer expectations through "going the extra mile."

Navigate the use of the word "policy" in customer interactions to maintain positive relationships.

Develop strategies for engaging with customers who seek attention rather than products.

Realize the significance of ethical behavior in customer service.

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Definitions:

Hormones

Chemical messengers produced by the endocrine glands that regulate the activity of certain cells or organs, essential for every activity of daily living, including the processes of digestion, metabolism, growth, reproduction, and mood control.

Posterior Pituitary Gland

A gland located at the base of the brain that releases hormones like oxytocin and vasopressin, which are produced in the hypothalamus.

Hormones

Regulatory substances produced in organisms to stimulate specific cells or tissues into action.

Endocrine Gland

A gland that secretes hormones directly into the bloodstream to regulate various body functions.