Exchange Theory Suggests That People May

question 16

Multiple Choice

Exchange theory suggests that people may

• A) like those who punish him or her and dislike those who reward him or her.
• B) like those who reward him or her and dislike those who punish him or her.
• C) be unattracted to people who are different.
• D) tend to marry those with whom we share gift-giving on equal terms.

Recognize the psychological and physiological impacts of stress and the general adaptation syndrome phases.

Describe the differences between personality types and their relationship with stress and health.

Explain the role of social support and a positive outlook on coping with stress.

Discuss the effects of exercise on mental health and stress management.

---

Definitions:

Service-Product Continuum

is a concept that illustrates a range extending from pure service to pure product, showing that most market offerings consist of a mix of both.

Grocery Store

A grocery store is a retail establishment that specializes in selling food and other household goods to consumers for everyday consumption.

Customizing Services

Modifying or tailoring services to meet the specific needs or preferences of individual customers.

Variable Nature of Services

Describes the characteristics of services that make them less consistent and more difficult to standardize compared to physical products.