Which Step of the Personal-Selling Process Is Difficult Because It

question 42

Multiple Choice

Which step of the personal-selling process is difficult because it requires the salesperson to overcome the fear of being rejected?

• A)preapproach
• B)approach
• C)handling objections
• D)sales presentation
• E)gaining commitment

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Definitions:

μ

The symbol commonly used to represent the mean or average in statistics and mathematics.

M/D/1

A notation in queueing theory that represents a system with a single server, where arrivals follow a Markovian (Poisson) process, service times are deterministically fixed, and there is only one server.

Constant Service Time

A situation in operational management where the service time remains the same for all customers or objects being serviced.

Units Arrive

Refers to the point in time when individual items or batches of product reach a designated location in a supply chain or manufacturing process.