The Process by Which Companies Get New Customers, Keep the Customers

question 62

Multiple Choice

The process by which companies get new customers, keep the customers they already have, and grow the business by increasing their share of customers' purchases is called

• A)adaptive selling.
• B)value selling.
• C)customer relationship management.
• D)sales force management.
• E)the FAB approach.

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Definitions:

Brain

The complex central organ of the nervous system responsible for processing sensory information, regulating bodily functions, and enabling cognition and consciousness.

Treatment

Medical care provided to a patient for an illness or injury, aimed at relieving symptoms or curing the condition.

Myelination

The process of coating the axons of neurons with a fatty sheath called myelin, which increases the speed and efficiency of electrical signal transmission.

Neural Development

The process by which the nervous system forms, grows, and matures, including the development of neurons and the formation of neural connections.