Which Company Most Likely Has a Philosophy That Elevates Customer

question 76

Multiple Choice

Which company most likely has a philosophy that elevates customer service to the highest level?

• A)a company that would rather have customers go to the customer service department than let salespeople handle complaints
• B)a company whose website shows the product offering, but doesn't allow customers to purchase items online
• C)a company that allows customers to request a shipping label to return a product
• D)a company that institutes a no-hassle, no time-limit return policy
• E)a company that allows items purchased online to be returned within 10 days

---

Definitions:

Independence

The condition or quality of being free from control or support by another person, entity, or state.

Supportiveness

The quality of showing care, encouragement, and understanding towards others, often fostering a positive environment.

Functionalists

Scholars and theorists who analyze society by looking at the social structures that exist within it and how they serve to keep society stable and functioning.

Instrumental Role

Responsible for engaging in paid labour outside the home.