Examlex
________ time is the time a customer has to wait to talk to or receive a text back from a customer service representative.
Conflict
A situation or issue characterized by disagreement, opposition, or clash between two or more parties.
Risk Averse
Characteristic of individuals or entities that prefer to avoid risks and opt for safer options when making decisions.
Loss Averse
A cognitive bias that describes why for individuals the pain of losing is psychologically about twice as powerful as the pleasure of gaining.
Benefits
The positive effects or advantages derived from a particular action, decision, or situation.
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