While Poor Customer Service Is Almost Guaranteed to Frustrate Customers

question 65

True/False

While poor customer service is almost guaranteed to frustrate customers, having good customer service will always make customers happy.

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Definitions:

Managing Assets

The practice of efficiently and effectively overseeing and allocating a company's tangible and intangible assets to maximize value.

Financial Manager

A professional responsible for managing an organization's financial health, developing strategies, and plans for long-term financial goals.

Leverage

The use of borrowed capital or financial instruments to increase the potential return of an investment.