What Issue Highlighted in Your Text Is an Ever-Present Concern

question 130

Multiple Choice

What issue highlighted in your text is an ever-present concern for customers regarding CRM systems?

• A)the fear that the company will use customer data in its advertising campaigns
• B)the attempt by companies to use customer data to generate product specific promotions
• C)the attempt by companies to sell customers additional products
• D)the worry that customer data is not secure
• E)the potential for customers to be inundated with company mail

---

Definitions:

Right

A moral or legal entitlement to have or obtain something or to act in a certain way.

Central Authority

The main governing body or agency in a political or administrative system responsible for overseeing implementation of certain rules or policies.

Universal Standards

Generally accepted principles or criteria that apply globally across industries, cultures, or systems.

Ethics

The branch of philosophy that deals with questions about morality, guiding the principles of right and wrong in human conduct.