Kaden Loves Shopping at Amazon Because He Can Easily Purchase

question 93

Multiple Choice

Kaden loves shopping at Amazon because he can easily purchase products within six clicks of starting the purchase process. He finds it convenient and pleasant to deal with Amazon. Which customer service objective is Amazon succeeding in?

• A)reliability
• B)timeliness
• C)ease of doing business
• D)consistency
• E)transparency

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Definitions:

Glucose

A simple sugar that is an important energy source in living organisms and is a component of many carbohydrates.

Fasting

The act of voluntarily abstaining from some or all food, drink, or both, for a period of time.

Liver

A large vital organ in vertebrates involved in numerous metabolic processes, including detoxification, protein synthesis, and the production of biochemicals necessary for digestion.

Carrier Molecules

Molecules that facilitate the transport of substances across a cell membrane, including ions, sugars, and small molecules, by undergoing a change in shape.