The Number of People Working in Service Industries in British

question 61

Multiple Choice

The number of people working in service industries in British Columbia has been growing at a rate of 4% per year for eight years. Today there are 1.86 million service workers in B.C. How many were there five years ago?

• A) 1.09 million
• B) 2.26 million
• C) 1.49 million
• D) 1.53 million

Identify strategies for enhancing customer loyalty and profitability through CRM.

Recognize the importance of personalizing the marketing mix to retain and attract customers.

Understand the concept of customer loyalty and different types of loyalty.

Evaluate the financial impact of customer retention and the dynamics of acquisition costs.

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Definitions:

Voltage Spikes

Sudden increases in electrical voltage that can potentially cause damage to electronic devices and components.

Circuitry Damage

Damage to the electrical pathways in a device that can interrupt the flow of electricity and impair functionality.

Microprocessors

Small, powerful processors that perform calculations and manage the operations of a computer or specialized hardware device.

12-volt Chassis Voltage System

An electrical system in vehicles that operates on 12 volts, powering essential components like lights, ignition system, and accessories.