Examlex
Albert Searchware is a type of search engine used at company websites to handle customer questions. The firm is trying to determine what promotional strategy should be employed with its flagship product. It has determined that search engine software is in the growth stage of its product life cycle. Which of the following options should it employ?
Need Recognition
The initial step in the consumer decision process that occurs when a consumer identifies a difference between their current state and a desired state.
Visible or Symbolic
Refers to methods of communication or expression where meanings are either directly observable or represented through symbols.
Social Risk
The potential for an individual to experience loss or damage to their social status, relationships, or respect within a community.
Functional Risk
The potential for a product or service to fail to perform its intended purpose, causing inconvenience or loss to the consumer.
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