Pizza Hut's Website Customization Is Achieved in Several Ways, but the Primary

question 20

Multiple Choice

Pizza Hut's website customization is achieved in several ways, but the primary utility is to simplify ordering. For customers who have already registered, there are several personalization options, including rapid ordering called Express Checkout, a feature that requires

• A) offering the greatest selection.
• B) speeding up the delivery process.
• C) stored cookies.
• D) offering the best value for the price.
• E) creating a strong customer relationship.

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Definitions:

Warmth and Competence

A social psychology model evaluating how individuals perceive others based on their warmth (friendliness, trustworthiness) and competence (efficacy, skill).

Aversive Racism

A subtle form of racism that occurs in individuals who identify as egalitarian, characterized by avoiding racial minorities out of discomfort or anxiety.

Institutional Discrimination

Unfair and inequitable treatment of individuals or groups that is embedded within the policies, practices, or laws of organizations or social institutions.

Symbolic Racism

A form of racism that is expressed through indirect symbols or coded language rather than overtly discriminatory actions or policies.