In the VALS Framework, Consumers Motivated by Ideals Are Guided

question 94

Multiple Choice

In the VALS framework, consumers motivated by ideals are guided by knowledge and principle. One segment of the two ideals-motivated groups, known as ________, have higher resources and use "ought" and "should" benchmarks for social conduct.

• A) Makers
• B) Believers
• C) Thinkers
• D) Survivors
• E) Achievers

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Definitions:

Self-Directed Work Teams

Teams in which members work together on a common task without traditional managerial oversight, leading to increased autonomy and decision-making power for the workers.

Grievance Procedures

Formal processes within organizations for addressing and resolving complaints or disputes raised by employees regarding workplace issues.

Saturn Experiment

A collaborative project between General Motors and the United Auto Workers union initiated in the 1980s to create a new model of labor-management relations and operational efficiency in car manufacturing.

Credibility

The quality of being trusted and believed in or the ability of an individual or organization to inspire confidence.