The Strategies an Organization Develops to Provide Value to the Customers

question 66

Multiple Choice

The strategies an organization develops to provide value to the customers it serves is called

• A)a mission statement.
• B)an objective goal.
• C)a vision statement.
• D)a business model.
• E)a protocol.

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Definitions:

Active Listening

The practice of paying full attention, understanding, responding, and remembering what is being said in a conversation.

Workplace

A location or environment where people are employed and work is done, often referring to offices, factories, stores, or anywhere people perform their jobs.

Effective Negotiator

An individual skilled in negotiation, capable of reaching favorable agreements through diplomacy and communication.