Suppose L L

question 211

Multiple Choice

Suppose L. L. Bean, a catalog retailer, has set a goal to reduce merchandise returns by 20 percent for the holiday season. The firm would most likely have set ________ goal.

• A) a profit
• B) a customer satisfaction
• C) a market share
• D) an employee welfare
• E) a social responsibility

---

Definitions:

Firm Offer

A proposal in business transactions that remains valid for a specified period and cannot be revoked during that time.

Merchant

An individual or business engaged in the wholesale or retail trading of goods and services, traditionally involved in buying and selling with the aim of earning a profit.

Goods of the Kinds

Products or items that are characteristic of what is described in a contract, conforming to expectations based on trade and usage.

Machinery on Approval

A sales agreement condition where the buyer can return the machinery if it doesn't meet specified requirements or expectations.