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Which of the Following Items Has to Do with the Overall

question 22

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Which of the following items has to do with the overall goal of meeting your customer's needs?


Definitions:

Reliability

The degree to which an assessment tool produces stable and consistent results over repeated applications or trials.

Validity

The extent to which a test or instrument measures what it is supposed to measure, indicating the accuracy of the results.

Standardized Test

An exam administered and scored in a consistent manner to ensure comparability across different test takers.

Consistent Results

Findings or outcomes from experiments or studies that are repeatedly similar under the same or similar conditions, indicating reliability.

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