A Value of 1

question 60

True/False

A value of 1.5 is the optimal target for the Met-Expectations model of customer satisfaction.

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Definitions:

Closure

The sense of resolution or conclusion at the end of an emotional or traumatic experience or relationship.

Linear Perspective

A fundamental principle in art and design that creates the illusion of depth and distance on a flat surface.

Interposition

A visual cue in perception where one object partially covers another, indicating that the former is closer to the observer.

Horizon

the line at which the earth's surface and the sky appear to meet, often symbolizing a limit or range of a person's knowledge, experience, or interest.