When Interacting with the Customer, It Is Important That the Project

question 34

Multiple Choice

When interacting with the customer, it is important that the project manager

• A) show the customer your knowledge on the subject by using technical terms.
• B) speak slowly and in precise terms.
• C) speak the language of the customer.
• D) allow only one person from the project team to communicate with the customer.
• E) ask the customer to repeat important details.

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Definitions:

Corporate Articles

Legal documents filed with a state government to officially form a corporation, outlining its structure and purpose.

Appoint

To assign a job or role to someone.

Securities And Exchange Commission

A U.S. federal agency that oversees the securities markets and protects investors by enforcing securities laws.

Shareholder

An individual or institution that owns one or more shares of stock in a public company.