When Separating the People from the Problem, Negotiators Don't React

question 101

True/False

When separating the people from the problem, negotiators don't react to the emotional outburst, but try to find the issues that triggered it.

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Definitions:

Unconditioned Stimulus

In classical conditioning, it is a stimulus that unconditionally, naturally, and automatically triggers a response without prior learning.

Conditioned Stimulus

A previously neutral stimulus that, after becoming associated with an unconditioned stimulus, elicits a conditioned response in classical conditioning.

AFLAC

An American insurance company that provides supplemental insurance for individuals and groups to help pay benefits that major medical insurance doesn't cover.

Reinforcement

A process in behavior psychology that increases the likelihood of a behavior by following it with a positive or negative stimulus.