When You Call Your Internet Provider to Solve a Technical

question 69

Multiple Choice

When you call your Internet provider to solve a technical problem and you end up talking to a technician in India or Romania, you have just experienced

• A) telecommunications.
• B) partnering.
• C) outsourcing.
• D) service shift.
• E) bilingual customer service.

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Definitions:

Double-declining-balance Method

An accelerated depreciation method that doubles the normal depreciation rate, allowing for more depreciation expense in the earlier years of an asset's life.

Straight-line Method

A technique for determining the depreciation of an asset that presumes the asset depreciates by a consistent amount annually throughout its expected lifespan.

Net Income

The amount of earnings left over for a business after it has paid out all expenses, including taxes, interest, and operating expenses.

Correcting Entry

An entry made in accounting records to correct a mistake made in a previous recording.