Project Managers Must Be Skilled at Managing Customer Expectations and Perceptions

question 49

Essay

Project managers must be skilled at managing customer expectations and perceptions. Give three examples of how one can do this.

---

Definitions:

Collectivist Cultures

Cultures that emphasize the needs and goals of the group over the needs and desires of the individual.

Individualistic Cultures

Cultures that emphasize personal achievements and individual rights over collective goals and group identity.

Cooperate

This action involves working together with others towards a common goal or objective, typically requiring communication and coordination.

Personality Trait

Enduring characteristics or dispositions that influence an individual's behavior across different situations.