How Can a Project Manager Support and Encourage Functional Conflict

question 51

Multiple Choice

How can a project manager support and encourage functional conflict?

• A) Conflict should not be encouraged or supported
• B) By asking tough questions and by challenging the rationale behind recommendations
• C) By imposing a solution to the conflict after listening to each party
• D) By negotiating a resolution by reasoning and persuasion
• E) As soon as emotions flare, he or she can intervene and attempt to control conflict because it has become dysfunctional

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