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When a Project Manager Attempts to Reduce the Intensity of the Conflict

question 21

Multiple Choice

When a project manager attempts to reduce the intensity of the conflict by smoothing over differences or interjecting humor, he or she is ___________ the conflict.


Definitions:

Cashier's Check

A check issued by a bank, drawn on its own funds rather than that of a personal account, which guarantees the payee payment.

Certified Check

A check verified by a bank, guaranteeing that the signer has enough funds to cover the amount of the check.

Teller's Check

A check drawn by a bank on its own funds and signed by a teller, typically considered a secure form of payment.

Draft

A preliminary version of a piece of writing or design.

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