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What Is the First Step in the Listening Process

question 68

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What is the first step in the listening process?


Definitions:

Cognitive-Behavioral Theories

A group of theories that suggest that psychological problems are partly due to faulty or negative patterns of thinking and behavior.

Obsessive Compulsive Disorder

A mental disorder where people have uncontrollable, reoccurring thoughts (obsessions) and behaviors (compulsions) they feel the urge to repeat.

Behavioral Therapist

A mental health professional specializing in techniques to change maladaptive behaviors and promote positive behavior change.

Phobias

Irrational and overwhelming fears of objects or situations, leading to avoidance behavior.

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