What Type of Message Should You Avoid When Expressing Empathy

question 96

Multiple Choice

What type of message should you avoid when expressing empathy?

• A) "I care."
• B) "I'm here."
• C) "I know."
• D) "I feel terrible."

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Definitions:

Malleus

A small bone in the middle ear that transmits sound vibrations from the eardrum to the incus.

Utricle

A small sac-like structure in the inner ear that is part of the vestibular system, helping to sense gravity and linear acceleration.

Saccule

A small, fluid-filled cavity or sac within the vestibular system of the inner ear, playing a key role in balance and orientation.

Vestibule

An entrance hall or other open area in a building used by the public, especially a hotel or theater.