Previewing Your Main Points and Reviewing Them in Your Summary

question 15

Multiple Choice

Previewing your main points and reviewing them in your summary statement is one way for speakers to

• A) limit the main points.
• B) repeat themselves.
• C) get the audience involved.
• D) incorporate internal summaries.

---

Definitions:

Emotional Exhaustion

A state of feeling overwhelmingly drained and worn out emotionally, often as a result of prolonged stress or frustration.

Depersonalization

A dissociative experience resulting in a feeling of detachment from one’s thoughts, body, or identity, often as a psychological defense mechanism.

Harsh Incident

An occurrence or event that is severely distressing, difficult, or unpleasant.

Abusive Managers

Leaders or supervisors who engage in behaviors that mistreat or disrespect their subordinates, often resulting in a toxic work environment.