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What Valid Conclusion Can Be Drawn from the Data Table

question 6

Multiple Choice

What valid conclusion can be drawn from the data table below
[Insert Table 17.1]


Definitions:

Digital Communication Service

Platforms or technologies that enable the electronic exchange of information over the internet, such as email, social media, and messaging apps.

Customer Goodwill

The favor and positive reputation a business gains through its goods and services in the eyes of its customers.

Adjustment Messages

Communications intended to address and resolve misunderstandings, errors, or complaints in a business context.

Future Business

Prospective or upcoming commercial activities, opportunities, or endeavors a company plans to undertake.

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