The Cost of Customer Dissatisfaction,lower Employee Morale,and Reduced Information Availability

question 28

Multiple Choice

The cost of customer dissatisfaction,lower employee morale,and reduced information availability are examples of _____.

• A) tangible costs
• B) intangible costs
• C) fixed costs
• D) variable costs

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Definitions:

Misdemeanor

A classification of non-serious criminal offenses that carry less severe punishments than felonies, often including fines or short jail terms.

Capacity

The maximum amount that something can contain or the ability to perform, produce, or hold.

Party's Ability

The capacity or competence of a person or group to perform or achieve certain actions or outcomes.

Legally Enter

To gain access or admission in accordance with the law, often referred to in the context of immigration or property access.