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Explain Microsoft Windows' monopoly positions in terms of network externalities.
Visual Aids
Tools and resources used to enhance the understanding or appeal of an information presentation, ranging from graphs and slides to physical products.
Trial Close
A strategy in sales where the salesperson presents a potential closing question or statement to assess the buyer's level of interest or readiness to buy, differing from prior mention by emphasizing the strategic aspect.
Open-Ended Question
A type of question that cannot be answered with a simple 'yes' or 'no', encouraging more detailed and informative responses.
Selling Point
A unique feature, benefit, or advantage of a product or service that makes it appealing to potential buyers.
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