______ Is the Ability to Influence the Behavior of Others

question 9

Multiple Choice

______ is the ability to influence the behavior of others through the possession of knowledge or expertise on which others depend.

• A) Referent power
• B) Legitimate power
• C) Expert power
• D) Reward power

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Definitions:

Sales

The revenue a company earns from selling goods or services in its normal operations.

Operating Expenses

Costs associated with running a business's core operations on a daily basis, excluding costs of goods sold.

Merchandising Companies

Companies that purchase goods in a finished condition and sell them without further processing, making profit through the buying and selling of merchandise.

Service Companies

Businesses that provide intangible products or services to customers, as opposed to selling physical goods.