Which Component of Active Listening Involves Looking for Nonverbal Cues

question 49

Multiple Choice

Which component of active listening involves looking for nonverbal cues, such as eye contact, poor posture, and tone of voice?

• A) sensing
• B) responding
• C) reasoning
• D) processing

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Definitions:

Marketing Research

The process of gathering, analyzing, and interpreting information about a market, about a product or service to be offered for sale in that market, and about the past, present, and potential customers for the product or service.

Personal Selling

A sales technique involving direct interaction between a salesperson and a customer with the aim of persuading the customer to purchase a product or service.

Non-price Strategy

Marketing tactics that do not involve altering the price, such as product differentiation, branding, and quality improvements.

Upper-middle Class

A socio-economic group characterized by high educational attainment, professional careers, and relatively high income.