______ Is the Development of New or Improved Goods or Services

question 97

Essay

______ is the development of new or improved goods or services that are sold to meet customer needs, while ______ focuses on the enhancement and reuse of existing products and processes.

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Definitions:

Pleura

The membranes that surround the lungs.

Cilia

Microscopic, hair-like structures on the surface of cells that move in a wavelike manner to transport substances or facilitate movement.

Epiglottis

A leaf-shaped flap of cartilage located behind the tongue, at the top of the larynx, which prevents food and drink from entering the windpipe during swallowing.

Glottis

The opening between the vocal cords.