Johnson Needs to Solve a Problem with the Fulfillment Department

question 49

Multiple Choice

Johnson needs to solve a problem with the fulfillment department. She states the problem to her team and asks that people yell out solutions. She wants people to just think on the spot without any initial criticism or judgment of the ideas. Once she has a good number of ideas on the board, she goes back to discuss some of the good solutions. Johnson has used which type of team decision approach?

• A) group effectiveness
• B) brainstorming
• C) social facilitation
• D) groupthink

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Definitions:

Empowered People

Individuals who are given the autonomy, resources, and ability to make decisions that affect their work or personal life.

Divisional Organizations

Companies structured into semi-autonomous units called divisions, each with its own resources and objectives, aligned under the larger organizational umbrella.

Functional Organizations

A type of organizational structure where the company is divided into smaller groups based on specialized functional areas such as marketing, finance, and engineering.

Network Structure

An organizational design focused on connecting various entities (e.g., departments, organizations) through informal networks rather than hierarchical lines of authority.