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Elsa owns the local ski shop. It seems that her employees are more interested in hanging out with each other than actually getting work done. She realizes that they are bored with their positions and seem to have too much time on their hands. She wonders how she can motivate her staff. What can she do to increase performance and their satisfaction in their jobs? Pick one of the job design dimensions mentioned in the textbook, define it, and apply it to this scenario to help motivate the shop staff.
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