What Emotional Labor Technique Occurs When a Person Suppresses His

question 99

Multiple Choice

What emotional labor technique occurs when a person suppresses his or her true feelings while displaying the organizationally desirable ones?

• A) emotional regulation
• B) deep acting
• C) surface acting
• D) emotional dissonance

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Definitions:

Outer Class

In Java, a class that is not nested within another class and may contain nested classes (inner classes) within it.

Helper Class

A class that provides additional functionality or utility methods, designed to assist in the operations of another class or classes.

Interface

In programming, a contract or a set of methods that a class can implement to agree to behave in a certain way.

Extends

A keyword in Java and other programming languages used to inherit properties and methods from one class to another.