What Are the Two Emotional Labor Techniques Used to Control

question 100

Short Answer

What are the two emotional labor techniques used to control ones real emotions?

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Definitions:

Social Responsibility

The obligation of organizations to act in ways that benefit society at large, beyond their own interests.

Philanthropic Goodwill

The positive reputation and support a business gains through charitable acts, donations, and community service.

Mission Statement

A formal summary of the aims and values of a company, organization, or individual, often guiding its strategies and actions.

Utilitarianism

A philosophical theory that suggests actions are right if they are useful or for the benefit of a majority, focusing on the outcome or consequences of actions to determine their morality.