List the Components in the Customer Relationship Management Process

question 32

Essay

List the components in the customer relationship management process.

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Definitions:

Depreciation Expense

The allocation of the cost of a tangible asset over its useful life, representing how much of the asset's value has been used up during the period.

Straight-Line Method

A technique for estimating an asset's depreciation, where it's presumed the asset depreciates uniformly each year throughout its productive lifespan.

Delivery Equipment

This refers to the machinery and vehicles used for the purpose of transporting goods to customers.

Sales Taxes

Taxes imposed by governments on the sale of goods and services.