Discuss the Importance of the Customer's Perception of Quality Customer

question 5

Essay

Discuss the importance of the customer's perception of quality customer service.

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Definitions:

Result

The outcome or conclusion of a process, experiment, or event, often used to assess performance or effectiveness.

Percentage

A portion or share expressed as a fraction of 100.

Hedge

An investment strategy used to offset potential losses or gains that may be incurred by a companion investment.

Long Position

Holding an asset or security with the expectation that it will increase in value over time, reflecting an investment strategy based on anticipated price growth.