Which of the Following Best Defines Prohibitions

question 15

Multiple Choice

Which of the following best defines prohibitions?

• A) Local, state, or federal regulations that prevent a service provider from satisfying a customer's request even though the provider would normally do so.
• B) Alternatives offered by service providers when an original request by a customer cannot be honored because of such restrictions as governmental statutory regulations, unavailability of products, or inability to perform as requested.
• C) A service strategy in which service providers strive for excellent customer service and satisfaction by doing more than they say they will do for the customer or exceeding customer expectations.
• D) The perceptions that customers have when they contact an organization or service provider about the kind, level, and quality of products and services they should receive.

Identify different systems of social stratification, such as class, caste, and apartheid.

Analyze the effects of social stratification on individuals' life chances and opportunities.

Describe the concept of social mobility and the factors that influence it.

Explain the role of cultural capital in social stratification and mobility.

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Definitions:

Projection

A psychological defense mechanism where one attributes their own undesirable thoughts, feelings, or motives onto another.

Interest

A feeling of curiosity or concern about something, which can drive attention or engagement towards it.

Expectations

Beliefs or forecasts about future events or behaviors that can influence individuals' perceptions and actions.

Modes of Interacting

The varied ways in which individuals engage, communicate, and connect with each other in society.