Which of the Following Tactics Is Best to Effectively Handle

question 17

Multiple Choice

Which of the following tactics is best to effectively handle dissatisfied or angry customers?

• A) Be positive and negotiate a solution.
• B) Listen passively to the customer's grievances.
• C) Have an argument prepared as a defense mechanism.
• D) Reassure the customers through false promises.

Grasp the concept of double-loop learning and self-awareness in leadership improvement.

Identify the features and user demographics of major social networks.

Understand the significance of video content in social media marketing.

Recognize the importance of LinkedIn for professional networking and job seeking.

---

Definitions:

Introverts

Individuals who prefer minimally stimulating environments and tend to recharge by spending time alone.

Contradiction

A situation or statement in which two or more things are opposed to each other or are mutually exclusive.

Radar Machine

A device that uses electromagnetic waves to detect the position, velocity, and other characteristics of distant objects, commonly used in navigation and weather forecasting.

Microwave Oven

An electric oven that uses microwaves to heat or cook food, allowing for quick preparation times.