When a Company Provides What Is Promised, Dependably and with Quality

question 31

Multiple Choice

When a company provides what is promised, dependably and with quality, it is considered to be ________.

• A) attentive
• B) resourceful
• C) seamless
• D) trustworthy

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Definitions:

Content Validity

Refers to the extent to which a test measures all aspects of the content it's intended to cover.

Concurrent Validity

The extent to which test scores correlate with scores of an established test of the same construct administered at the same time.

Internal Consistency

The extent to which different test items that propose to measure the same general construct obtain similar scores.

Odd-even Reliability

A measure of internal consistency reliability, where a test is split into odd and even items and the scores are correlated.