Which of the Following Is Most Likely to Damage the Customer-Provider

question 21

Multiple Choice

Which of the following is most likely to damage the customer-provider relationship?

• A) Using paralanguage
• B) Performing perception checking
• C) Using a lot of jargon
• D) Communicating nonverbally

---

Definitions:

Trade Off

The concept of sacrificing one good or service in order to obtain another, often used in decision-making processes to weigh different options.

Good

A tangible product or service that can satisfy consumers' wants or needs.

Optimum

The most favorable condition or level that achieves the best possible outcome or efficiency.

Good X

A placeholder term for any specific good, product, or item within economic analysis.