Which of the Following Is Most Likely to Damage the Customer-Provider

question 21

Multiple Choice

Which of the following is most likely to damage the customer-provider relationship?

• A) Using paralanguage
• B) Performing perception checking
• C) Using a lot of jargon
• D) Communicating nonverbally

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Definitions:

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Scientific Thinking

A way of learning about the world through observing, identifying, describing, investigating, and theorizing about phenomena.

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