One Way to Demonstrate Assertiveness While Interacting with a Customer

question 38

Multiple Choice

One way to demonstrate assertiveness while interacting with a customer is to ________.

• A) ask for feedback from the customer
• B) avoid direct eye contact
• C) use "you" statements
• D) keep arms crossed and hands on your hips

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Definitions:

Java.util Package

A package in Java that contains a collection of utility classes, such as collections framework, date and time facilities, and various utility methods.

ContainsObject

ContainsObject usually refers to a method check within container-like data structures to determine if a specific object exists within them.

ArrayList Class

The ArrayList class in Java is a resizable array implementation of the List interface, allowing elements to be added, removed, and accessed by index.

Boolean

A data type in programming that can hold one of two possible values: true or false.