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Matt Lothamer Is the Supply Chain Manager for a Large

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Matt Lothamer is the supply chain manager for a large plastics manufacturing company. He is responsible for procuring a wide variety of raw materials to be utilized in the manufacturing process of their plastic products. As part of an annual quality control and expense analysis, Matt is reviewing the prices charged by the raw materials suppliers and also seeking bids from competing suppliers to determine whether any savings could be realized. Matt is rewarded by the company with bonuses when he is able to reduce expenses associated with the raw materials as this could lead to higher profit margins on the products they manufacture. Matt knows that saving a few cents can make a dramatic difference since they manufacture thousands of products at their state-of-the-art facility in Indiana. What type of analysis do you believe Matt Lothamer can perform utilizing the data related to the prices charged by their current and prospective raw materials suppliers?


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External Noise

Distractions or disturbances from the environment that interrupt or interfere with the communication process.

Ambush Listening

is a deceptive form of listening where the listener pretends to be attentive but is actually waiting for an opportunity to attack or counter the speaker's arguments.

Social-Decentering

is the cognitive process of considering and taking into account the perspectives, feelings, and backgrounds of others.

Meta-Messages

The underlying meaning or context of a message that goes beyond the literal meaning of the words spoken.

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