How Would Marketers Most Likely Benefit from the Consumer's Right

question 92

Multiple Choice

How would marketers most likely benefit from the consumer's right to be heard?

• A) Consumers will ell others about their bad experience with the company.
• B) The company can use the information to make its products better.
• C) They gain valuable information about their competitors.
• D) Consumers will drop their complaints if companies hear them out.
• E) More information about the products can be posted online.

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Definitions:

Peakedness

A characteristic of a distribution's shape that describes the sharpness or flatness of its peak, often related to the concept of kurtosis.

Symmetrical

A geometric or statistical property indicating that a shape, distribution, or pattern exhibits similarity across a central axis or point.

Unimodal

Describes a distribution or data set that has a single prominent peak or mode.