A Major Determining Factor in Deciding Which Type of Decision-Making

question 128

Multiple Choice

A major determining factor in deciding which type of decision-making process should be used depends on the individual's intensity of interest in a product and the importance of the product for that person. This is known as an individual's

• A) motivational structure.
• B) routinized response behavior.
• C) level of involvement.
• D) cognitive dissonance.
• E) evaluative criteria.

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Definitions:

Use Indirect Requests

The practice of conveying desires or demands in a less explicit and more subtle manner, often to be polite or to avoid conflict.

Information Load

The volume of information available to a person at any given time, which can affect decision-making and cognitive processes.

E-Mail Software

E-mail software is a computer application used for sending, receiving, storing, and managing electronic mail messages.

Active Listening

Listening attentively and responding to others in a way that improves mutual understanding.