When Marketing to Business Customers, Marketers Have to Understand the Key

question 22

Multiple Choice

When marketing to business customers, marketers have to understand the key characteristics of the business customer, and alter their marketing mix accordingly. For example, a business customer views _________ as the amount of investment necessary to obtain a desired level of return or savings. Moreover, the business customer demands ______________ before buying to be sure their needs are being met with the product.

• A) price; good service
• B) product; price discounts
• C) place; product samples
• D) distribution; product guarantees
• E) price; detailed information