Services Have Six Basic Characteristics: Intangibility, Inseparability of Production and Consumption

question 182

Multiple Choice

Services have six basic characteristics: intangibility, inseparability of production and consumption, perishability, client-based relationships, customer contact, and

• A) labor-intensiveness.
• B) orientation toward value.
• C) homogeneity.
• D) heterogeneity.
• E) specialization.

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Definitions:

Vision Lab

A research facility focused on studying visual systems, perception, and related technologies.

Robert Fantz

An American psychologist recognized for his research on infant perception, particularly in the area of visual attention.

Pattern Displays

Visual arrangements or sequences that exhibit regularity or repetition, often used in data visualization or design contexts.

Different Lengths

Refers to entities that do not share the same measurement from one end to the other.