The Intangibility Aspect of a Service Means That

question 41

Multiple Choice

The intangibility aspect of a service means that

• A) there is a lack of perceived quality compared to a tangible good.
• B) unused capacity cannot be stockpiled or inventoried for later use.
• C) consumers may have a problem evaluating service offerings.
• D) services are not produced at the same time they are consumed.
• E) services are not labor-intensive.

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Definitions:

Ctrl+S

A keyboard shortcut commonly used to save the current document or file.

Table Datasheet View

A representation of table data in a grid format, facilitating easy viewing and editing, similar to a spreadsheet layout within database management systems.

Records

A collection of related data items, usually arranged in fields within a database.

Form Design View

A graphical interface in software used for designing the layout of a form, allowing users to specify where data fields and labels appear.